YOU ARE WELCOME TO EXCHANGE OR REFUND YOUR PURCHASES, IN ACCORDANCE WITH OUR REFUND POLICY BELOW. RETURNS MUST BE REQUESTED VIA EMAIL TO [email protected] WITHIN 7 DAYS OF RECEIVING YOUR GOODS.
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. PLEASE TAKE EXTRA CARE TO NOT MARK THE GARMENTS. WE RESERVE THE RIGHT TO REFUSE RETURNED ITEMS THAT ARE STAINED FROM HAVING BEEN TRIED ON.
ORDERS THAT ARE RETURNED TO US THAT DO NOT COMPLY WITH OUR TERMS AND CONDITIONS MAY NOT BE AUTHORISED AND WILL BE SENT BACK TO THE CUSTOMER.
REFUNDS
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM.
IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND THE AMOUNT OF YOUR PURCHASE WILL AUTOMATICALLY BE CREDITED TO YOU VIA YOUR ORIGINAL METHOD OF PAYMENT, USUALLY WITHIN 5 DAYS, HOWEVER THIS DEPENDS ON YOUR BANK.
SALE ITEMS
SALE ITEMS CANNOT BE REFUNDED.
EXCHANGES
IF YOU NEED TO EXCHANGE AN ITEM, SEND US AN EMAIL AT [email protected] SO WE CAN SEND YOU OUR RETURN ADDRESS.
SHIPPING
YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM(S). SHIPPING COSTS ARE NON-REFUNDABLE, UNLESS UNDER SPECIAL CIRCUMSTANCES THERE IS A DEFECT WITH THE ITEM THEN WE WILL SEND YOU A PRE-PAID POSTAGE LABEL TO USE.